Emergency Lifeline Shipping Policy

All products at EmergencyLifeline.com are shipped as quickly as possible. Most in stock, credit approved orders received before 2:00 pm PST ship same day. Customers who are concerned about meeting deadlines should contact a Service/Sales representative. Once your order is shipped, a confirmation email will be sent to you with your tracking number. This will allow you to track your package all the way to your front door.

Shipping Methods

EmergencyLifeline.com ships exclusively with UPS. UPS offers you 4 shipping options:

  • UPS Ground: Prompt, dependable, low-cost ground delivery makes UPS Ground an excellent choice for all your routine shipments. UPS guarantees the day of delivery for every ground package you ship within the 48 contiguous states.
  • UPS 3 Day Select: The ideal mix of economy and guaranteed on-time delivery, UPS 3 Day Select guarantees delivery within three business days to and from every address in the 48 contiguous states.
  • 2nd Day Air: UPS 2nd Day Air provides guaranteed on-time delivery to every address throughout the United States (excluding intra-Alaska shipments) and Puerto Rico. This service is an economical alternative for time-sensitive shipments that do not require overnight or morning service. UPS 2nd Day Air service provides substantial savings compared to the rates for overnight air service.
  • Next Day Air: UPS Next Day Air features fast, reliable delivery to every address in all 50 states and Puerto Rico. UPS guarantees delivery by 10:30 A.M., noon, or end of day the next business day depending on destination (noon or 1:30 p.m. on Saturdays).

All shipping and handling rates we quote for shipping and handling are estimates based on the UPS shipping API. EmergencyLifeline.com does not add extra handling fees to the estimated UPS shipping quote. All shipping orders are subject to change, whether the actual shipping cost is more or less than quoted.

Emergencylifeline.com calculates most orders using a 26"x12"x12" box with a maximum weight of 30lbs. to alleviate oversized or overweight charges by UPS. Therefore, orders over 30lbs. will be divided by multiples of 30lbs. For example: if the total weight of your order is 65lbs., we calculate your shipping as 3 boxes. Two boxes will equal 30lbs. and one box will equal 5lbs. Not all orders may equally distribute weights between boxes and some items require oversized and overweight shipping charges do to the nature of the product. In which case, EmergencyLifeline.com will inform you of additional shipping charges at the time the order is shipped and picked up by UPS.

The quoted shipping and handling fees may be inadequate for large orders, in which case, we reserve the right to modify the shipping and handling fees. We will contact you before making those changes to your order.

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